State Farm® Insurance Agent Melanie Bakala

"I worked with Kathy Bader on switching over all my insurance to State Farm. Had been with the other company for 25 years. Kathy's service was excellent."

"Kimberly La Gra provided fantastic service from start to finish. Her communication was clear, timely, and incredibly helpful. She answered all of my questions promptly and made the entire process easy to understand. On top of that, she was genuinely friendly and a pleasure to work with. I look forward to working with Kimberly again in the future and highly recommend her to anyone."

"Kathy helped me transfer over my State Farm insurance from Utah to Washington. She was very knowledgeable, efficient, and friendly. I highly recommend working with her if you switch over to Melanie Bakala’s State Farm Branch!"

"Gray took such good care of us. We had State Farm for three decades but switched to another company after a negative experience but that wasn’t great either. A few phones calls with Gray and we’re back to having the coverage we need. He helped us find every available discount. He is a clear communicator and was able to succinctly explain all of the elements of the policies, our options, and potential impacts. This allow us to make the right decision for us. He didn’t upsell us just gave us the facts which I absolutely appreciate. I’m very glad to be back with State Farm and have someone to call who can provide an educated honest answer. Gray provided excellent customer service, very knowledgeable, and good follow-through."

"Very knowledgeable and super helpful. Saved me money and got better coverage for my vehicles. Definitely made me feel like a person and not another number."

"I’ve been with Bakala insurance for just over 10 years and have nothing but good things to say about the team. Always professional and looking out for me, my latest interaction with Nicole was nothing short of amazing!"

"To Ms.Kim thank you sooooo much for all your help not enough words to say I Love You!! You now my new BFF 💓 🫂 and State Farm your company above all respect carrying for your Clients THANK YOU 😊 !!! Cheryl Dickerson"

"Kathy Bader Rocks! she was fast on getting back to me and made updating our insurance go smooth."

"As we became new State Farm members, it was such a pleasant experience being taken care of by Kim La Gras. My husband and I found her knowledgeable, supportive and helpful in setting up our account. Her friendly, easy maner made it pleasurable."

"I talked with Kim this morning to see how far off State Farm was from my current insurance company. Surprise! State Farm did come in cheaper by a few dollars. Not enough to make me move but it was a great exercise to go through with Kim. She was great to work with. Friendly, easy to talk to. It would be nice to have an agent where I could drop in or not have to go through a time consuming phone tree to get to an actual person. If I'm in the market to change companies Kim will be the one I call."

"Kathy helped us with homeowners insurance on our first house, along with our vehicle and motorcycle insurance. She helped get a great price that fit our needs and she was really responsive as we were finalizing our mortgage. We feel fortunate to have her support and would highly recommend her!"

"Happy to say I made the change back after speaking with Kathy. We had set a date to start policy and she reached out to confirm before the date. It was perfect timing because my previous insurance had cancelled my home owners insurance before the date requested. This allowed me to have Kathy start the policy that day. Kathy’s customer service is second to none!"

"I stopped by, needed help with a couple things. Kim, at State Farm, was very knowledgeable & helpful. I hundred percent recommend."

"Purchased a difficult car to insure properly. Kim walked me through the whole process like a pro! Car is insured I’m a happy camper."

"Excellent Customer Service Great Prices Kimberly La Gra is Fantastic customer service and very Knowledgeable! Thank you Kimberly for taking great care of us!!"

"I worked with Kimberly La Gra. She was very, very knowledgeable, very detailed, very kind, professional, and everything you would want in doing business with somebody in the insurance industry. I feel confident with her and I would recommend her to any and all of my family and friends."

"Kimberly provided great customer service, very friendly and knowledgeable. It was a pleasure to do business with her."

"Kathy was great at finding me multiple discounts to apply to my auto insurance, making my coverage higher and my premium cost lower! Thank you!!"

"Kim was amazing to work with and very patient. She answered all of my questions and was very responsive."

"After having a frustrating experience with another State Farm office, I’m so grateful I found Bakala State Farm Insurance. The difference was night and day. Kathy went above and beyond to make sure everything was handled properly and efficiently. She took the time to explain my coverage options clearly, answered all my questions without rushing me, and made sure I was getting the best possible auto insurance rates. Not only did she resolve the issues I was having, but she also improved my overall coverage and saved me money. That level of care and professionalism is hard to find. PS: They also GREATLY value their customers and I received a personal follow up card from both my agent Kathy and her broker Melanie Bakala making sure everything was as it should be after activating my policy. If you’re looking for top-tier service, competitive rates, and an agent who truly advocates for you, I highly recommend Kathy at Bakala State Farm!"

"I love the philosphy of Melanie Bakala's State Farm. They're all about the community. Kathy Bader is especially community-minded, and really cares about the whole person."

"Kathy helped me navigate all my options for Life insurance coverage. She took the time to explain everything and helped me choose the best option for me and my family. She is very knowledgeable and very kind. I HIGHLY recommend you go to her for any all your insurance needs and questions!"

"Kathy Bader is knowledgeable with the different insurance options, professional and personable."

"I can’t recommend Kathy Bader at State Farm in Shelton enough! Kathy is absolutely wonderful to work with and consistently takes amazing care of my clients when it comes to homeowner’s insurance quotes. She is responsive, thorough, and incredibly knowledgeable — which makes such a difference during the home buying process when timelines matter. My clients always tell me how easy she makes everything feel, and I truly appreciate the way she communicates clearly and follows through every time. It gives me so much confidence referring her, knowing she’ll treat them with professionalism and care. If you’re looking for someone reliable, kind, and on top of it, Kathy is your person!"

"Kathy Bader was great to work with and I highly recommend using her services. She answered all of my questions thoroughly and was easy to understand."