State Farm® Insurance Agent Melanie Bakala
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gladys Kipsoi
May 9, 2026
"Oh it was amazing,I was recommended to Kathy, and she referred us to Kim,and it worked out great, I learned more and Kim was supportive, educative since it was my first step of insurance. I would refer everyone, Thanks so much for your Kindness and the big Heart you have for Clients, Kim you’re the best"
kareena fountain
May 7, 2026
"Kathy Bader is knowledgeable with the different insurance options, professional and personable. I got an affordable quote on whole like insurance and feel secure on the options Kathy informed me about"
"Kareena, thank you for your kind words! I’m glad to hear that Kathy’s knowledge and professionalism made a positive impression. We truly appreciate you taking the time to share your experience! - Melanie "
Lorrie McDaniel
May 6, 2026
"I love how this company likes to show their support for their community! Honoring Nurses week and bringing us a large tray of snacks was a very welcoming surprise! And, much appreciation to their employee Kathy Bader, for delivering the goods!"
Jessica Anthony
May 4, 2026
"Kim knows insurance. She did a great job of helping me understand coverages and what would happen in the event of a claim. Highly recommend"
"Jessica, thank you for taking the time to share this! I’m glad Kim was able to provide clear, helpful guidance. We appreciate your recommendation! - Melanie"
pamela slattery
May 4, 2026
"Kimberly was absolutely so wonderful she took so much time with me explaining every question I had and was so patient I’m so excited she save me over $1200 a year on auto and homeowners with more coverage than I had with Geico."
"Pamela, thank you so much! I’m glad Kimberly was able to provide such patient and helpful service. We appreciate your support! - Melanie"
Bee
May 2, 2026
"Kim was so kind, patient, efficient, friendly, and informative in helping us transfer our insurance over yesterday. Definitely recommend!"
"Bee, thank you for the great feedback! I’m happy to hear Kim made the process easy and provided such a friendly and helpful experience. We appreciate you choosing us and your recommendation! - Melanie "
Chrys Bean
April 30, 2026
"I had a great expereince working with Kathy Bader getting a quote for Auto and Renters insurance. I had separate policies with two different agencies, but Kathy helped me save $40 a month by bundling and switching to State Farm Melanie Bakala. Plus, I have more coverage! Can't recommend Kathy at Melanie Bakala State Farm enough!"
"Chrys, thank you so much for sharing your experience! We're so happy to hear that Kathy took such great care of you. Your recommendation means that world to us! We appreciate you. - Melanie "
Shelle Young
April 30, 2026
"I reached out to Kathy Bader to get a quote for a client of mine and I had it within about 30 minutes! She was quick, professional and on it! I will continue to refer my clients her way!"
"Shelle, thank you so much for your kind words! I’m so glad Kathy was able to provide such quick and professional service. We truly appreciate your trust, it means a lot to us! - Melanie"
Immrnicegy
April 29, 2026
"Lola took a lot of time to ask all the questions needed to provide fair quotes. Even though we chose to stay where we are with our current coverage, she was very pleasant and courteous."
"Thank you for the great feedback! I’m happy to hear Lola was thorough, pleasant, and courteous throughout the process. We completely understand your decision and appreciate you giving us the chance to help! - Melanie "
Joanna Beldineza
April 24, 2026
"Kathy was excellent at answering all our questions! Thank you Kathy!"
"Joanna, we are so happy to hear that Kathy was excellent at answering all of your questions. Your experience is what we strive for! We appreciate your support. - Melanie "
Christian Cable
April 24, 2026
"Kathy was a great help! Would highly recommend going to her!"
"Christian, thank you for taking a moment to share this kind review about Kathy! Your recommendation means the world to us. We appreciate you! - Melanie"
daisy moder
April 22, 2026
"Kathy was very helpful on the phone and with her follow up emails. Amazing customer service and attitude! Great work."
"Daisy, we truly appreciate your feedback! It’s wonderful to hear Kathy was so helpful throughout the process and stayed in touch with thoughtful follow up. Great communication and excellent service mean a lot, and we’re glad she made your experience such a positive one. Thank you for choosing our team! - Melanie "
Dawn Johnson
April 16, 2026
"Amazing customer service. Joshua was extremely helpful, cheerful and knowledgeable. Enjoyed my experience."
"Dawn, thank you so much for your kind words! We're thrilled to hear that Joshua made such a positive impression with his helpful, cheerful, and knowledgeable service. We truly appreciate you and your support! - Melanie "
Jeri Sevier
April 15, 2026
"I worked with Kathy Bader on switching over all my insurance to State Farm. Had been with the other company for 25 years. Kathy's service was excellent."
"Jeri, thank you so much for sharing this awesome review about Kathy's service! We're so grateful that you are part of our State Farm family and we're always here to help! - Melanie"
Mallory Campbell
April 14, 2026
"Kimberly La Gra provided fantastic service from start to finish. Her communication was clear, timely, and incredibly helpful. She answered all of my questions promptly and made the entire process easy to understand. On top of that, she was genuinely friendly and a pleasure to work with. I look forward to working with Kimberly again in the future and highly recommend her to anyone."
"Mallory, thank you so much for your kind words and recommendation! We're thrilled to hear that Kimberly provided you with such a positive experience. We truly appreciate your support and look forward to serving all of your insurance needs! - Melanie"
Kanissa Brown
April 9, 2026
"Kathy helped me transfer over my State Farm insurance from Utah to Washington. She was very knowledgeable, efficient, and friendly. I highly recommend working with her if you switch over to Melanie Bakala’s State Farm Branch!"
"Kanissa, thank you so much for sharing! We're so happy to hear that Kathy was able to make the transfer over so smooth. We appreciate you and your support. We're so grateful that you are part of our State Farm family! - Melanie"
Julie Thumser-Kerlee
April 9, 2026
"Gray took such good care of us. We had State Farm for three decades but switched to another company after a negative experience but that wasn’t great either. A few phones calls with Gray and we’re back to having the coverage we need. He helped us find every available discount. He is a clear communicator and was able to succinctly explain all of the elements of the policies, our options, and potential impacts. This allow us to make the right decision for us. He didn’t upsell us just gave us the facts which I absolutely appreciate. I’m very glad to be back with State Farm and have someone to call who can provide an educated honest answer. Gray provided excellent customer service, very knowledgeable, and good follow-through."
"Julie, thank you so much for sharing your experience and for your thoughtful review! We're honored to have earned your trust back after so many years. It's wonderful to hear that Gray took such great care of you and helped you find everything that fit your needs! We're so happy the process was smooth and informative. If you need anything at all, please don't hesitate to call! - Melanie"
JMoney
April 9, 2026
"Very knowledgeable and super helpful. Saved me money and got better coverage for my vehicles. Definitely made me feel like a person and not another number."
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience. Making our customers feel valued and cared for is always our goal! We truly appreciate your support and look forward to being here whenever you need us! - Melanie"
Ken Hill
April 9, 2026
"I’ve been with Bakala insurance for just over 10 years and have nothing but good things to say about the team. Always professional and looking out for me, my latest interaction with Nicole was nothing short of amazing!"
"Ken, we appreciate you and your kind words about our State Farm Agency more than you know! Thank you for taking the time to share this and we're always here. - Melanie"
cheryl dickerson
April 8, 2026
"To Ms.Kim thank you sooooo much for all your help not enough words to say I Love You!! You now my new BFF 💓 🫂 and State Farm your company above all respect carrying for your Clients THANK YOU 😊 !!! Cheryl Dickerson"
"Cheryl, thank you so much for sharing this sweet and awesome review about Kim! It means the world to us that you had such an amazing experience with her. Our team is always here to help! - Melanie"
Amanda Horn
April 8, 2026
"Kathy Bader Rocks! she was fast on getting back to me and made updating our insurance go smooth."
"Amanda, thank you so much for sharing this with us! We're so happy to hear that Kathy took such great care of you. If you need anything at all, please don't hesitate to reach out! - Melanie"
Gloria Russell
April 8, 2026
"As we became new State Farm members, it was such a pleasant experience being taken care of by Kim La Gras. My husband and I found her knowledgeable, supportive and helpful in setting up our account. Her friendly, easy maner made it pleasurable."
"Gloria, thank you so much for sharing this with us! We're so happy to hear that Kim made your experience with our State Farm Agency such a positive one. We're always here to help! - Melanie"
Andy Nord
April 7, 2026
"I talked with Kim this morning to see how far off State Farm was from my current insurance company. Surprise! State Farm did come in cheaper by a few dollars. Not enough to make me move but it was a great exercise to go through with Kim. She was great to work with. Friendly, easy to talk to. It would be nice to have an agent where I could drop in or not have to go through a time consuming phone tree to get to an actual person. If I'm in the market to change companies Kim will be the one I call."
"Andy, thank you so much for taking the time to leave this review! We're so happy that you were able to talk through this with Kim. If you ever need us, please don't hesitate to reach out! - Melanie"
Brian Ulaski
April 1, 2026
"Kathy helped us with homeowners insurance on our first house, along with our vehicle and motorcycle insurance. She helped get a great price that fit our needs and she was really responsive as we were finalizing our mortgage. We feel fortunate to have her support and would highly recommend her!"
"Brian, thank you so much for your kind words about Kathy! We're so happy to hear that she has taken such great care of you. Your recommendation means the world to us and we truly appreciate your support! - Melanie"
Chris King
March 31, 2026
"Happy to say I made the change back after speaking with Kathy. We had set a date to start policy and she reached out to confirm before the date. It was perfect timing because my previous insurance had cancelled my home owners insurance before the date requested. This allowed me to have Kathy start the policy that day. Kathy’s customer service is second to none!"
"Chris, thank you so much for your kind words about Kathy! We are so grateful that you are part of our State Farm family and we're always here to help. We appreciate you! - Melanie"