State Farm® Insurance Agent Melanie Bakala

"Kathy was friendly and knowledgable. She clearly explained all of our options in order for us to make the best decisions for our family. Thanks!"

"We recently switched over our car insurance to State Farm as they had the best deal out there. Also we got help from Mersades and she did a good job and got us exactly what we needed. She was also always quick to respond."

"I am transferring my policies from Everett to Lacey and have chosen this office to serve me. They have made my transition smooth and easy with kindness and compassion. Thank you Kim for all you do! I look forward to working with you now and in the future."

"02/18/26: I recently had the pleasure of working with Kimberly La Gra as my spouse and I began our journey as new rental property owners. Kimberly was incredibly understanding of our needs when insuring our rental home in Tacoma at a reasonable cost.
She was patient, thorough, and took the time to explain every step of the process—even when the system added extra questions because the home is a rental property rather than a primary residence.
Her knowledge and generosity in sharing information helped us secure the most suitable policy coverage at the best possible rate. We truly appreciated her professionalism and genuine care throughout the process.
Kimberly also informed us about State Farm’s excellent renters insurance options and competitive pricing. Because of this, we referred our tenants to Bakala State Farm Insurance in Shelton for their renters insurance needs. Our new tenants were very appreciative and said they would reach out to Bakala State Farm as well.
Overall, it was a wonderful experience working with Kimberly, and I highly recommend her and Bakala State Farm for anyone seeking quality insurance support."

"Kim just helped me through auto and homowners insurance; we found better coverage than what I'd had at a much better price. Kim was really patient and knowledgeable, making sure I understood coverage and options."

"Kim was so helpful through the whole process with moving and renting. She made it feel seamless getting home insurance and renters insurance and was able to answer all questions that we had."

"Kimberly,

We can't thank you enough for going above and beyond to help us secure better insurance. Your guidance, attention to details, and genuine care made all the difference. We feel much more protected and at peace thanks to you. Have a blessed day!

Respectfully,

Noel & Family"

"I had a great experience working with Kimberly La Gra at State Farm while getting a quote for my auto insurance. She was professional, responsive, and took the time to clearly explain my coverage options without any pressure. Kimberly made the process simple and straightforward, answered all of my questions, and helped me understand exactly what I was getting. It’s refreshing to work with someone who values clear communication and customer service. I highly recommend reaching out to her if you’re shopping for insurance."

"Met with Kathy in the Olympia office today to go over my policies, very helpful, kind, and thorough."

"What a great experience with Kathy Bader today! Kathy was professional and easy to talk with. Thank you, Kathy, for explaining everything."

"Kim L. helped me get our side by side ensured today. She was very quick, efficient, and knowledgeable. I would highly recommend!"

"Cara Angell has been our agent for a few years now and is always super prompt, helpful, knowledgeable, and friendly! Her customer service is top-notch and I highly recommend her :)"

"I had a fantastic experience working with Cara Angell on my recent audit and throughout the time my business was insured with Statefarm. She was incredibly helpful, professional, and efficient throughout the entire process. I appreciate her prompt follow-up and making sure everything was handled smoothly. I highly recommend working with Cara and the Bakala team for excellent service!"

"Kim was amazing handling our insurance needs. Very knowledgeable and efficient! I’d recommend her to anyone that I know."

"Outstanding local service. Excellent and very responsive staff. I highly recommend this agency for your insurance."

"Impressive, personal service."

"Kim was absolutely amazing in helping me get a better rate. She was very knowledgeable and was able to explain things to me that I didn’t understand and answered all my questions. Thank you so much!"

"Love State Farm, they have always done their best to get us the best coverage and it's never felt like talking to a sales person or anything being pushed on us. My wife called and talked to Kim today and she was amazing and very knowledgeable."

"I've been with Melanie and her team for over a decade, and it never ceases to amaze me how much they care for their customers. I just got off the phone with Gray, who provided amazing customer service. He made things so easy!! Every person I've interacted with over the years has been absolutely wonderful and helpful. Melanie and team, THANK YOU!!"

"Melanie Bakala @ State Farm is fabulous. She cares for her clients, makes the process easy and has competitive rates. Mel has put a friendly and efficient team together as well. I do want to give a shout out to Kimberly @ the Shelton office. I needed a couple of documents and she emailed them to me within 10 minutes. Thank you, Kimberly!"

"Kim was awesome, she was very patient and took the time to to explain each coverage to me, she answered all my questions and gave me the best coverage for the best value. I'm very happy she'll handle my insurance policy."

"I've had a term life policy that I felt would better serve me as something else. I know that the older you get the more expensive life insurance is. Kathy helped me navigate how to transition my term policy into a whole life. Now I'm locked in at a great rate for life instead of having it expire! Kathy was great at explaining how the policy would work for me over time and I really appreciated the transparency she gave me. If you need a life policy to protect your kiddos definitely give her a call!"

"Kim helped me get a good deal on my insurance. She was thoughtful and compassionate."

"Kim at Bakalas office is fabulous"

"Kim was fantastic to work with, answered all my questions and was very kind and informative 👍 :)"