Melanie Bakala

"Katelyn was kind and very helpful !! Wonderful knowledge"

"Kathy Peterson, She is so polite and is willing to help you in any way she can. It's a pleasure to work with her!"

"Jacob is the person that help me set up everything I would need for my insurance policy. He was very nice and super helpful. He walks you through your policy and suggests different options that can fit your budget. I highly suggest this location and everyone there was welcoming."

"Kathy Peterson is a joy to work with. She is so knowledgeable and helpful. I really appreciate her and the work of the team."

"Awesome service!!!!"

"Contacted Kathy for agent to agent assistance for one of their customers, she couldn't have been nicer or more helpful!!"

"We just moved from out of state and the last thing we wanted during that time was another complication. Kathy Peterson made it super simple to get our coverage transferred over. Highly recommend her and everyone else at the office!"

"Kathy Peterson is knowledgeable and great to work with. Always goes the extra mile to assist."

"Kathy Petersen was so great in looking over our coverage and seeing where we needed additional policy to safeguard us. Thank you Kathy for what you do looking out for customers of State Farm."

"(Translated by Google) Jake from the bomb (Original) Jake da bomb"

"I love this office and all of the staff in this office. They found me better coverage and even lowered my insurance payments. The staffing in this location are all so helpful and kind. No matter who answers the phone you always get an energetic and eager to help rep every time you call."

"I want to Thank Jacob German for the Great customer service that he provided us with getting insurance for the Oak park HOA! Not only was he very informative but he was able to get us a good price. If you are in need, give Jacob a call. Thanks again, Jeanette Lerner"

"Great customer service with KATHY PETERSON adding another home policy to our auto, home and RV policies. She is a pleasant, knowledeable agent to work with. Have been with Malanie Bakala Agency and staff for a number of years and have been very satisfied customers."

"Kate Halter was very professional, friendly and thorough. We felt very welcomed when we entered the office. We should have switched over years ago. Thank you for all your help!"

"Katelyn was so efficient and helpful. She has made getting insured the easiest part of buying a new home!"

"Had a great experience getting insurance for my vehicles and motorhome. It was kind of a unique situation and Kate was very helpful. Made it all very smooth and easy."

"State farm has been so helpful. They helped me switch to a cheaper monthly bill with better coverage and helped me set up a life insurance plan for my daughter. They are professional and personable.Kate and Jake helped us set up everything and were so friendly."

"great people to work with. Explains everything what i wanted to know.Wil tell my friends to go with state farm insurance."

"I am a new customer to State Farm and we bundled our home and auto insurance with them. Our agent representative was Jacob, and he was spectacular. He answered all questions and did things in a timely fashion. Our mortgage company was being difficult and slow in their part of the process, but Jacob was able to make it work. I highly recommend this group."

"Michelle Thompson is a joy to work with. She addresses any add on or change to the policy quickly and professionally. My vehicles, house, and business are well taken care of."

"Very fast respones and very professional"

"Very friendly & helpful"

"Jacob was very easy to work with and knowledgeable about the products we were interested in purchasing. I highly recommend Melanie Bakala and her team."