State Farm® Insurance Agent Melanie Bakala

"Kathy was great at finding me multiple discounts to apply to my auto insurance, making my coverage higher and my premium cost lower! Thank you!!"

"Kim was amazing to work with and very patient. She answered all of my questions and was very responsive."

"After having a frustrating experience with another State Farm office, I’m so grateful I found Bakala State Farm Insurance. The difference was night and day. Kathy went above and beyond to make sure everything was handled properly and efficiently. She took the time to explain my coverage options clearly, answered all my questions without rushing me, and made sure I was getting the best possible auto insurance rates. Not only did she resolve the issues I was having, but she also improved my overall coverage and saved me money. That level of care and professionalism is hard to find. PS: They also GREATLY value their customers and I received a personal follow up card from both my agent Kathy and her broker Melanie Bakala making sure everything was as it should be after activating my policy. If you’re looking for top-tier service, competitive rates, and an agent who truly advocates for you, I highly recommend Kathy at Bakala State Farm!"

"Kathy helped me navigate all my options for Life insurance coverage. She took the time to explain everything and helped me choose the best option for me and my family. She is very knowledgeable and very kind. I HIGHLY recommend you go to her for any all your insurance needs and questions!"

"Kathy Bader is knowledgeable with the different insurance options, professional and personable."

"I can’t recommend Kathy Bader at State Farm in Shelton enough! Kathy is absolutely wonderful to work with and consistently takes amazing care of my clients when it comes to homeowner’s insurance quotes. She is responsive, thorough, and incredibly knowledgeable — which makes such a difference during the home buying process when timelines matter. My clients always tell me how easy she makes everything feel, and I truly appreciate the way she communicates clearly and follows through every time. It gives me so much confidence referring her, knowing she’ll treat them with professionalism and care. If you’re looking for someone reliable, kind, and on top of it, Kathy is your person!"

"Kathy Bader was great to work with and I highly recommend using her services. She answered all of my questions thoroughly and was easy to understand."

"Kimberly, We can't thank you enough for going above and beyond to help us secure better insurance. Your guidance, attention to details, and genuine care made all the difference. We feel much more protected and at peace thanks to you. Have a blessed day! Respectfully, Noel & Family"

"Kathy was friendly and knowledgable. She clearly explained all of our options in order for us to make the best decisions for our family. Thanks!"

"We recently switched over our car insurance to State Farm as they had the best deal out there. Also we got help from Mersades and she did a good job and got us exactly what we needed. She was also always quick to respond."

"I am transferring my policies from Everett to Lacey and have chosen this office to serve me. They have made my transition smooth and easy with kindness and compassion. Thank you Kim for all you do! I look forward to working with you now and in the future."

"02/18/26: I recently had the pleasure of working with Kimberly La Gra as my spouse and I began our journey as new rental property owners. Kimberly was incredibly understanding of our needs when insuring our rental home in Tacoma at a reasonable cost. She was patient, thorough, and took the time to explain every step of the process—even when the system added extra questions because the home is a rental property rather than a primary residence. Her knowledge and generosity in sharing information helped us secure the most suitable policy coverage at the best possible rate. We truly appreciated her professionalism and genuine care throughout the process. Kimberly also informed us about State Farm’s excellent renters insurance options and competitive pricing. Because of this, we referred our tenants to Bakala State Farm Insurance in Shelton for their renters insurance needs. Our new tenants were very appreciative and said they would reach out to Bakala State Farm as well. Overall, it was a wonderful experience working with Kimberly, and I highly recommend her and Bakala State Farm for anyone seeking quality insurance support."

"Kim just helped me through auto and homowners insurance; we found better coverage than what I'd had at a much better price. Kim was really patient and knowledgeable, making sure I understood coverage and options."

"Kim was so helpful through the whole process with moving and renting. She made it feel seamless getting home insurance and renters insurance and was able to answer all questions that we had."

"I had a great experience working with Kimberly La Gra at State Farm while getting a quote for my auto insurance. She was professional, responsive, and took the time to clearly explain my coverage options without any pressure. Kimberly made the process simple and straightforward, answered all of my questions, and helped me understand exactly what I was getting. It’s refreshing to work with someone who values clear communication and customer service. I highly recommend reaching out to her if you’re shopping for insurance."

"Met with Kathy in the Olympia office today to go over my policies, very helpful, kind, and thorough."

"What a great experience with Kathy Bader today! Kathy was professional and easy to talk with. Thank you, Kathy, for explaining everything."

"Kim L. helped me get our side by side ensured today. She was very quick, efficient, and knowledgeable. I would highly recommend!"

"Cara Angell has been our agent for a few years now and is always super prompt, helpful, knowledgeable, and friendly! Her customer service is top-notch and I highly recommend her :)"

"I had a fantastic experience working with Cara Angell on my recent audit and throughout the time my business was insured with Statefarm. She was incredibly helpful, professional, and efficient throughout the entire process. I appreciate her prompt follow-up and making sure everything was handled smoothly. I highly recommend working with Cara and the Bakala team for excellent service!"

"Kim was amazing handling our insurance needs. Very knowledgeable and efficient! I’d recommend her to anyone that I know."

"Outstanding local service. Excellent and very responsive staff. I highly recommend this agency for your insurance."

"Impressive, personal service."

"Kim was absolutely amazing in helping me get a better rate. She was very knowledgeable and was able to explain things to me that I didn’t understand and answered all my questions. Thank you so much!"

"Love State Farm, they have always done their best to get us the best coverage and it's never felt like talking to a sales person or anything being pushed on us. My wife called and talked to Kim today and she was amazing and very knowledgeable."