State Farm® Insurance Agent Melanie Bakala
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brooke Thompson
March 4, 2025
5
out of
5
rating by Brooke Thompson
"Kathy at statefarm was very knowledgeable and made me feel very confident in my understanding of the policy and different options I have available!"
We responded:
"Thank you, Brooke, for your trust and support! We are excited to be your preferred insurance agency for many years ahead."
John W.
March 4, 2025
5
out of
5
rating by John W.
"Kathy Bader worked with me to get the best coverage and price for our home and auto insurance including my motorcycle. Switched insurance companies that I've been with for over 25 years because of huge premium increases and could not be happier with the service we got from Kathy."
We responded:
"Thank you, John, for your fantastic review! We're thrilled to hear that Kathy provided you with excellent service and helped you find the best coverage. We appreciate your trust in us after 25 years with another company. Welcome to the family!"
Payton Pekola
February 26, 2025
5
out of
5
rating by Payton Pekola
"Kathy Bader was very helpful when helping me switch from Farmers to State Farm. She explained everything to me in detail which was very helpful considering I don’t know a whole lot about insurance. Plus when switching I saved some money!"
We responded:
"Thank you, Payton, for your fantastic review! We're thrilled to know that Kathy offered you thorough support during your transition to State Farm and helped you save money. Your satisfaction is our top priority, and we truly appreciate your trust in us."
Pam Nelson
February 25, 2025
5
out of
5
rating by Pam Nelson
"Kathy Bader came highly recommended by a family friend after expressing concerns about consistent rate hikes from my previous insurance company despite my impeccable driving record. She worked with me to find almost triple the coverage at a lesser premium per month. Frankly, I was amazed and relieved to have such better coverage. I am happy I connected with her and State Farm. She promptly returned every call with friendly and helpful information and followed up even after I started making the premium payments to ensure everything was going smoothly. Now I too highly recommend Kathy."
We responded:
"Pam, thank you so much for your wonderful review! We’re so excited to hear about your fantastic experience with Kathy Bader and the awesome coverage she secured for you. Your recommendation means the world to us! If you ever need anything else, just give us a shout. We’re always here to help!"
Chris Hansen
February 25, 2025
5
out of
5
rating by Chris Hansen
"I have been working with Cara at Melanie Bakala and she has been great! She's super responsive and has worked up a bunch of different quotes for me and answered all my questions."
We responded:
"Thanks, Chris, for your great feedback! We're thrilled that Cara has been helpful with your insurance needs. Your satisfaction is our priority, and we appreciate your kind words. Reach out anytime for further assistance!"
Matthew Guerin
February 25, 2025
5
out of
5
rating by Matthew Guerin
"Thanks for the continued great service! Mersades was a great help ensuring my new vehicle was properly covered."
We responded:
"What an amazing review, Matthew! We’re so happy we could make your experience a great one. If you ever need anything, we’re just a call away! "
Kelly Baker
January 30, 2025
5
out of
5
rating by Kelly Baker
"I have been working with Cara at Melanie Bakala - State Farm since my children and I moved to Shelton to be with my husband in the Fall of 2024. Cara has been extremely helpful! She has answered all of my questions with ease and helped me understand some of the things I was unsure about. I feel that Cara truly cares about me and my insurance needs. I would highly recommend Cara and Melanie Bakala - State Farm Insurance Agency to anyone."
We responded:
"Thank you Kelly! Cara absolutely reflects what our office is all about! "
Ryan Evans
January 30, 2025
5
out of
5
rating by Ryan Evans
"Thank you! Very helpful and friendly!"
We responded:
"Thank you for your kind words and the perfect rating! We're thrilled to hear that you found our service helpful and friendly. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Chris Bryant
January 24, 2025
5
out of
5
rating by Chris Bryant
"Awesome insurance, very knowledgeable team!"
We responded:
"Chris, thank you for your fantastic review! We're thrilled to hear that you found our insurance services and team knowledgeable. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Jeffrey Kasnick
January 22, 2025
5
out of
5
rating by Jeffrey Kasnick
"Great service. Kathy spent time finding the right policy for me and my family."
We responded:
"Jeffrey, thank you so much for the awesome review! We're so glad to hear about your experience working with Kathy! "
Katrina Kasnick
January 1, 2025
5
out of
5
rating by Katrina Kasnick
"Kathy Bader answered all my questions and was very knowledgeable. She gave me all my options about life and auto insurance and helped us choose the best option for our situation. She was patient and followed up with us when the time was right for us to start a policy. I would recommend her to find the best auto or life policy for you."
We responded:
"Thank you for your wonderful feedback about Kathy. We're thrilled to hear she provided you with knowledgeable and patient service. Your recommendation means a lot to us. "
Catherine Pennington
December 19, 2024
5
out of
5
rating by Catherine Pennington
"Kat Peterson has been a WONDERFUL help with all my insurance needs & questions since I got on Medicare. I only wish I’d contacted her sooner for home, auto & umbrella quotes! We’ve now moved across the country; however, I still have her help me with getting my insurance transferred over, etc. She is always patient, cheerful, and very helpful. For insurance quotes, call Kat first!"
We responded:
"Thank you, Catherine, for your kind words about Kat. We're thrilled to hear how helpful she has been with your insurance needs. It's great to know she's been able to assist you even after your move. We appreciate your recommendation!"
Fabio Ambrosio
December 13, 2024
5
out of
5
rating by Fabio Ambrosio
"Worked with Kathy Bader. Always polite and prompt. Excellent customer service."
We responded:
"Thank you for your kind words about your experience with Kathy. We are thrilled to hear that her politeness and promptness made a positive impact. Your feedback on our customer service is greatly appreciated. "
Leatta Dahlhoff
December 3, 2024
5
out of
5
rating by Leatta Dahlhoff
"Kathy Bader at State Farm is AMAZING! Always responsive. Always working to make life easier for me and my family. She is a true gem!"
We responded:
"Thank you for your kind words about Kathy! We're thrilled to hear she has been so responsive and helpful to you and your family."
Andrew Easley
October 15, 2024
5
out of
5
rating by Andrew Easley
"I've had the experience of working with both the Lacey and Shelton offices and each one has been great to work with. The agents know the insurance field, they are personable and do what they can to accommodate your situation and insurance needs. I worked with Cara Angell recently and I couldn't have had an easier time working out some details on my insurance policy. Cara did all the work and all I had to do was tell her what I needed. Thanks!"
We responded:
"Thank you, Andrew, for your kind words! We're thrilled to hear about your positive experiences. Cara and the team are dedicated to providing excellent service, and we're glad we could assist with your insurance needs."
Mary Lytle
October 15, 2024
5
out of
5
rating by Mary Lytle
"Absolutely amazing, courteous, and quick. 5 Stars is not enough!!!"
We responded:
"Thank you, Mary! We're thrilled to hear you had such a positive experience with our team. Your kind words and high praise mean a lot to us. We're here whenever you need us!"
David Nicol
August 24, 2024
5
out of
5
rating by David Nicol
"This office is great to work with, they're also the only insurance office I've worked with that has been creative in saving me money. I recently worked with Cara and she did a particularly good job with my account review, making useful recommendations to me."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our office and that Cara was able to assist you with creative solutions to save money. She takes pride in providing thorough account reviews and offering recommendations that truly benefit our customers. We're here whenever you need us!"
Luis Aguilar
July 26, 2024
5
out of
5
rating by Luis Aguilar
"Annette Miller it was so helpful to make changes in my policy"
We responded:
"Thank you for sharing your experience! We're delighted to hear that Annette Miller was able to assist you with your policy changes. Your satisfaction is important to us, and we're glad Annette could help. If you need any further assistance, please don't hesitate to reach out."
Maria Gutierrez
July 22, 2024
4
out of
5
rating by Maria Gutierrez
"Help full :)"
We responded:
"Maria thank you for the great review! We are here for all of your insurance needs! "
Mandy B
July 17, 2024
4
out of
5
rating by Mandy B
"Annette gave me fair quotes"
We responded:
"Thank you for your feedback! We're pleased to hear that Annette provided you with fair quotes. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
Virgil Mocanu
July 9, 2024
5
out of
5
rating by Virgil Mocanu
"Great customer service. Kathy Bader was super helpful and responsive when we needed help."
We responded:
"Thank you for your kind words! We're delighted to hear that Kathy Bader provided you with excellent customer service and was super helpful and responsive. We appreciate your feedback and look forward to continuing to assist you with all your insurance needs. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing us!"
Travis C
June 14, 2024
5
out of
5
rating by Travis C
"Kat Peterson and Ben have been amazing to work with and answering my questions despite the length of time we talked about all the options and possibilities. It has been a great experience thus far."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Kat Peterson and Ben provided you with excellent service, answering all your questions and discussing options thoroughly. It's great to know you've had a positive experience with us. If you need any further assistance, please don't hesitate to reach out. Thanks for choosing Melanie Bakala - State Farm!"
Moira Britton
May 5, 2024
5
out of
5
rating by Moira Britton
"I’ve been with State Farm for a while now and I have only good things to say! Lola Vazquez has been nothing but helpful to me. I bought a used car back in December 2023 and finding an insurance company that would cover my car for a reasonable price was very difficult, especially considering my car was a salvaged vehicle. But Lola was able to help me out and give me a fair offer. Even now, I’ve moved into a a new place and needed renters and personal liability insurance and she was quick to give me the best deal! Thank you Lola!"
We responded:
"Thank you for your loyalty, Moira! We're thrilled to hear that Lola provided excellent service both with your car insurance and your renters/personal liability insurance. We'll make sure to pass along your appreciation to Lola. - Melanie"
D Mace
April 18, 2024
5
out of
5
rating by D Mace
"Cara Angell was amazing she got me a quote and insured within minutes for my small business. She was insightful, super helpful and friendly. Thank you Cara for all your help !"
We responded:
"Thank you, D! We're thrilled to hear about your positive experience with Cara. Providing efficient and friendly service is what we aim for. Welcome to the State Farm family!"
Mary Jo Warner
April 4, 2024
5
out of
5
rating by Mary Jo Warner
"Kathy Bader was very helpful in getting life insurance coverage for me. Explained all the information I needed. Thanks Kathy B."
We responded:
"We're thrilled to hear Kathy B. was able to assist you with your life insurance needs and provide the necessary information, Mary Jo. Thank you for your kind words! - Melanie"