State Farm® Insurance Agent Melanie Bakala
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
B Fosbre
June 28, 2025
5
out of
5
rating by B Fosbre
"Kathy Bader helped with my home and auto and she was outstanding. She called back immediately and explained all the premium options."
We responded:
"Thank you for your kind feedback! We're so glad to hear that Kathy provided outstanding service and took the time to walk you through your home and auto insurance options. Her prompt communication and attention to detail make all the difference. We appreciate your trust and are always here to help whenever you need us!"
Jacob Valley
June 21, 2025
5
out of
5
rating by Jacob Valley
"Kathy has been very helpful and informative while I switch over to State Farm"
We responded:
"Hi Jacob, Thank you for the great feedback! We’re so glad Kathy has been helpful and informative during your switch to State Farm. Welcome aboard- we are excited to have you with us!"
Christine Stevenson
May 30, 2025
5
out of
5
rating by Christine Stevenson
"Kathy Bader was very professional and helped me with auto insurance. She made sure all of my information was included for the best price available. I highly recommend Kathy for any of your insurance needs. 05/30:2025 Once again Kathy Bader did a great job. This time it was homeowners, earthquake, and an umbrella policy. All of my questions were answered.. Now all of my insurance needs are in one place. Kathy Bader is always available for any questions and you can make an appointment to have a personal meeting with her!"
We responded:
"Thank you, Christine! We appreciate your recommendation and are delighted to hear about your positive experience with Kathy."
Kaylie Daly
May 28, 2025
5
out of
5
rating by Kaylie Daly
"I would like to say that Kathy Bader made the process of switching car insurance so easy and very painless and bonus - State Farm provided better coverage at a better rate than my other insurance! Highly recommend!"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Kathy made switching your car insurance easy and painless, and that you’re enjoying better coverage at a better rate. We appreciate your recommendation and are here anytime you need us!"
Donna Carpmail
May 28, 2025
5
out of
5
rating by Donna Carpmail
"Paul and Josh where great help. Thank you"
We responded:
"Thank you Donna!"
Evan Lawler
May 10, 2025
5
out of
5
rating by Evan Lawler
"We just moved from out of state and the last thing we wanted during that time was another complication. Kathy Peterson made it super simple to get our coverage transferred over. Highly recommend her and everyone else at the office! EDIT: Still a happy customer after a couple years. Worked with Joshua today who helped me transfer coverage a couple months ago and went the extra mile today to help clear up a billing question I had. Would continue to recommend!"
We responded:
"Evan- thank you for your kind words!"
Franklin Bowers
May 5, 2025
5
out of
5
rating by Franklin Bowers
"Was very helpful setting up insurance by phone in a new location as I moved. Josh McCullough in particular was great, very patient and informative as we worked through the process."
We responded:
"Thank you for sharing your experience! We're glad Josh was able to make your move a little easier by helping you get everything set up over the phone. We'll be sure to pass along your kind words—he'll really appreciate them. Welcome to your new location, and don't hesitate to reach out if you need anything! "
jean irlbeck
May 2, 2025
5
out of
5
rating by jean irlbeck
"Josh McCullough is great at his job. He asked the right questions to be sure I was getting exactly what would fit my needs at the best price. Service doesn't get any better than that!"
We responded:
"Hello Jean, thank you so much for the kind words! We're thrilled to hear Josh took great care of you and made sure your coverage fit your needs perfectly. We truly appreciate your trust and are always here to help if you need anything in the future!"
C L
April 22, 2025
5
out of
5
rating by C L
"Kathy Bader wrote a Personal Articles Policy for me recently on a newly purchased ring. The communication was timely, consistent and to the point. She made sure to follow up with each stage of the transaction. It made getting the additional insurance added a breeze, and I never even had to step inside the office."
We responded:
"C L, we truly appreciate you taking the time to share your experience! Providing clear and helpful service is always our goal, and we’re thrilled to know we met your expectations. Thank you for choosing us!"
Becky Wilson
April 17, 2025
5
out of
5
rating by Becky Wilson
"Josh McCullough was very patient in answering all of my questions & concerns. Very helpful & knowledgeable. Easy to work with. He spent a long time addressing my concerns."
We responded:
"Thank you, Becky, for your thoughtful feedback. We are pleased to learn that Josh was able to assist you effectively. We value your input and look forward to the opportunity to continue serving you."
Carol Nordling
April 9, 2025
5
out of
5
rating by Carol Nordling
"I worked with Josh for a comparison of rates for the annual renewal of my homeowners and auto coverage. Being a senior I had my coverage thru AARP program with Hartford. As I expected, the Hartford was $1000 more a year than state farm. I was also able to improve my homeowners coverage as well as adding comprehensive umbrella coverage."
We responded:
"Thank you, Carol, for telling us about your experience! We're happy to hear that Josh helped you get better coverage and savings with State Farm. If you have any more questions or need help, just let us know anytime."
Happy Meal
March 31, 2025
5
out of
5
rating by Happy Meal
"Mersades at State Farm in Shelton is incredible! She made the whole process so easy and stress-free. She was kind, attentive, and genuinely cared about finding the right coverage for my needs. It’s rare to find someone who combines professionalism with such a personal touch. Highly recommend reaching out to her you won’t be disappointed!"
We responded:
"Thank you, Happy Meal, for your wonderful feedback! We're thrilled to hear that Mersades made your experience so positive and stress-free. Your recommendation means a lot to us, and we're here whenever you need assistance."
